Public Policy Blog

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Setting the record straight: competition in search

Friday, June 8, 2012
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34 comments :

  1. Nikhil GuptaJune 8, 2012 at 1:42 PM

    But first doing the Panda update which along with "link farms" definitely hurt most of the Comparison Shopping Engines also and now releasing Google Shopping with paid only links definitely looks like it is taking away business from CSEs, its not a level playing field anymore!

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  2. asadotzler@gmail.comJune 8, 2012 at 1:53 PM

    So, this could basically be summed up as "Google will do what ever it likes because Bing exists."

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  3. UnknownJune 8, 2012 at 1:55 PM

    Good for you Google. Don't stand for this sort of slander

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  4. christophermx4June 8, 2012 at 1:55 PM

    It's about time Google set the record straight. Google Search just doesn't bring you links. Google Search answers your question, making Search an even more powerful tool.

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  5. ChancyJune 8, 2012 at 2:01 PM

    About time Google hit back at the lamestream media.

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  6. UnknownJune 8, 2012 at 2:02 PM

    This is why i prefer Google when it comes to Search. They are always the best.

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  7. UnknownJune 8, 2012 at 2:14 PM

    His claims could easily be paraphrased as: ‘I’d like our site to be featured high on Google regardless to merit, and I’ll generalise my absurd claims as to try and hide how convoluted my demands are’.

    I think Google should ignore these clearly baiting and “trollish” claims - even if they were published on the WSJ - and for once and for all establish that no one has any right to get indexed by Google let alone any claim on being featured in the search results, and refuse any restriction on the evolution and improvement of Google search especially to aid these falsely entitles “competitors”.

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  8. … June 8, 2012 at 2:15 PM

    As usual, "Another SE is just a ckick away". I.e., "Like it or lump it."

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  9. NickJune 8, 2012 at 2:15 PM

    This false nostalgia about Google used to be better has got to stop. Today's Google is better than it has ever been.

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  10. Nathan SP (நாதன்)June 8, 2012 at 2:32 PM

    I think with more products and services google starts to roll out, it is directly competing with revenue streams of other companies/sites - and search being so ubiquitous, its neutrality and intent is always questioned.

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  11. StatiK EffecKJune 8, 2012 at 2:45 PM

    Google often uses its prime real estate to promote its own (often less relevant and inferior) products and services

    Wow wow wow Read that again. Complaining about how Google uses space on its own domain name. God forbid they be allowed to control their own website. Like they said, Google does not force anyone to visit Google.com! It's amazing how fair & open Google is given their popularity -- in fact the main reason for their popularity is their open, fair, and highly desired results.

    Get it through your head NextTag -- you might not be happy with your position on Google, but it is influenced by whether users want to go there! Focus on making your product better, not complaining about what someone else does on their own website.

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  12. UnknownJune 8, 2012 at 2:53 PM

    Why does everyone else think they kniwbhiw Google search should be operated? If those people truly have the best solution they start their own search engine or apply it to the they already own. Its sad to see the greatest nation in the world reduced to whining children and sore losers.

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  13. UnknownJune 8, 2012 at 3:12 PM

    Google does not allow competitors to advertise in all units. In particular, CSEs are forbidden from participating in product ads.

    It potentially could be argued that this decision is for the user, but Google should at least acknowledge the issue. It's disingenuous to claim that Jeffrey Katz is misinformed on this one.

    Google also has not made the claim that showing shopping links for shopping terms is made as a pro-user unbiased algorithmic decision. Arguing that the organic blue links are not influenced by economics is beside the point and sneaky misdirection, assuming that the shopping links are promoted over those blue links in order to drive Google revenue.

    I'm actually on Google's side in this debate. But I do find it frustrating that they can't come out and talk to Google's users as the intelligent adults we are.

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  14. Brian Ward AppraisalJune 8, 2012 at 3:17 PM

    Google Search is a service that provides an opinion of Internet destination relevance. If people thought their opinion was too tainted, they would go elsewhere.

    Google Search is not a tangible product where they have cornered the market to where people do not have the option of going elsewhere. If browsers across the world only allowed Google Search, then there would be an argument.

    Say it with me naysayers. Google is providing an opinion.

    The only market Google has cornered is having a darn fine opinion that most everyone wants. When Google's results are bad I go over to Bing... where they tend to be worse - so I come back.

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  15. UnknownJune 8, 2012 at 3:18 PM

    What an idiot. I can't believe that WSJ let the CEO of a company write slander against their competition in their paper. I have lot respect for their 'journalism.'

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  16. UnknownJune 8, 2012 at 3:19 PM

    This comment has been removed by the author.

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  17. JimJune 8, 2012 at 3:51 PM

    I've had sites hurt by recent updates and Google is on my s#!t list these days but I would stand with the big G in defense against some of the preposterous statements in the article. The one that I found particularly grievous was when he said that results have changed to favor certain commercial interests ("Not so anymore," he writes at one point). Google has always had ads (okay, since 2002 or thereabouts) and Google has never provided much favor to commercial sites in its organic listings. It's a badly written piece that I'm surprised was published by such a respected publication and I'm also surprised you took time out of your busy life to deal with this, Amit. It's too bad... you could have spent that time further tweaking the algorithm instead.

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  18. EFJune 8, 2012 at 4:03 PM

    As google expands its product offering it will encroach into other segments. This is very much like Microsoft(google) bundling IE(google placement vs competitors) in Windows(Google search results) and killing Netscape ( small guys like Nextag) .
    It will appear as monopolistic,whether they like it or not

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  19. UnknownJune 8, 2012 at 4:04 PM

    A company wants to promote their products? BLASPHEMY!

    A company provides a service for the users, not competitors? OUTRAGEOUS!



    Users reading this that don't like Google: You don't have to use this service. It is a SERVICE. Not a requirement.

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  20. Seat10BJune 8, 2012 at 4:13 PM

    I am too am glad that Google did set the record straight. How WSJ could let this CEO make such untrue and ill-informed claims is beyond me.

    But, IMO, the user experience is everything. I don't know about you but try looking for say a Sony Nex-5f on Google or nextag.com. Nextag.com interface though similar to Google's is plain annoying with the constant movement of the banner adds and ajax reloads.

    Google's approach is clean, easy to read and less intrusive on one peripheral vision when looking at the page.

    When looking at nextag.com I feel like I am driving in a cab in Las Vegas.

    Instead of trying to disseminate blatant untruths, this CEO should focus on making a better user experience on his site instead of making every white space area a revenue source.

    Simply put Google SERPS for pricing comparison is a better resource than Nextag

    Time to stop bitching and get to work!!!!

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  21. AlexanderJune 8, 2012 at 4:18 PM

    But vertigo, I, and pretty much any user I know, don't WANT CSE's when searching in google. If I do, i'll add, comparison prices to my search, and I'll get them.

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  22. Grant Alan FriedlineJune 8, 2012 at 5:47 PM

    I almost fell of my chair when I read "Google is for users, not for websites". WRONG. Let me make this perfectly clear. The webmasters of the world make Google great. Without our great content you are nothing. We could easily block the Google crawler in robots.txt and let the competitors in (except for maybe our home pages let's not get too rash). Then suddenly Google's competitors have the best content exclusively. So there you go. It's not a monopoly. The webmasters decide if Google is allowed to index our content or not. If we keep getting attacked, maybe it's not in our best interest to let you index us anymore.

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  23. t0dbldJune 8, 2012 at 7:07 PM

    @ Grant LOL, Yeah and don't count on being a "webmaster" much longer when no one cant find your site because you blocked it from Google. Your argument is so ridiculous I had to take time out of my day to let you know. What a brain storm you had... If their was no content or internet than Google would not exist, wow deep thinking like that surely has helped you obtain an impressive medal collection I am sure

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  24. Bryan SiegelJune 8, 2012 at 7:22 PM

    I just read the WSJ piece and was appalled that no one fact checked it before they released it. I would expect more from the WSJ than that. But I applaud Google for this response. I'm an SEO and have seen first hand how the old tricks don't work anymore and how much effort Google is putting forth to clean their results. If you look at Nextag's link profile you'll notice how they've purchases sites to point to their own. On second glance when you look at Nextag what's the value? All I see are ads and thin content for their shopping comparisons. I understand Katz's frustrations because it's felt throughout the industry but Google's been warning sites like your's for a very very long time and they've finally acted upon it with the latest Penguin and Panda updates.

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  25. GrahamJune 8, 2012 at 8:00 PM

    People needs to stop crying and start competing. If you want more search traffic then get to work.

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  26. kevinJune 8, 2012 at 9:30 PM

    Algorithms are people, my friend.

    But seriously, the reason sites like NexTag were hit is because most people simply don't like seeing those results when they're shopping for something.

    Personally, I want to see real stores and maybe some forum posts with real people discussing the product. If I want a price comparison site, I'll actually search for price comparisons.

    People who believe Google is out to get them will never feel compelled to make the changes required to be more appealing to human beings.

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  27. Grant Alan FriedlineJune 8, 2012 at 10:08 PM

    @t0dbld my point simply is Google needs the world's websites and so they really shouldn't disrespect us. Of course it wouldn't make a difference if a handful of people block Google out. But if they think they don't need us, I would love to see what happens if a million or so websites with solid content decided to do it. We could take the power back real quick. You don't have the guts to do it. I understand.

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  28. RajeshJune 8, 2012 at 11:59 PM

    Amazing how determined these trolls are at smearing Google; Not a month passes by without somebody whining "Google should just remain a "search engine"

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  29. UnknownJune 9, 2012 at 12:43 AM

    This will be the last time I post to Google's policy Blog.

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  30. svfoxJune 9, 2012 at 3:02 AM

    I think Google is huge so they get attacked.
    My website, http://wordunscrambler.com has been left unharmed by all the Google updates.

    I know businesses that are selling stuff will have it tougher as Google shows more ads at the top and not just the right side.

    But it is Google's search engine, that is just how it is.

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  31. UnknownJune 9, 2012 at 9:42 AM

    I'd like to thank you for the efforts you have put in writing this site. I really hope to see the same high-grade blog posts by you in the future as well. In truth, your creative writing abilities has encouraged me to get my own, personal website now ;

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  32. SPSKJune 10, 2012 at 12:07 AM

    People use google by choice. No one is forcing users to come to google. User base would start declining once the is a real bias.
    In any case, nextag - shut the fuck up. You will not get traffic by these cheap tactics.

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  33. FrankiJune 10, 2012 at 4:03 AM

    Perhaps Nextag should stop complaining that they can't compete unless Google tip the field in their favour and instead they should make their own innovative search engine or tie in with Bing. And help Microsoft get people to actually use it.

    Yeesh, this isn't like Microsoft where people were forced to buy a PC with Windows, if you don't like Google, don't use it!

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  34. AnonymousJune 10, 2012 at 4:33 AM

    I have always used Google since I( started on the net and it will take a lot of convincing for me to use anything else. Bing and Yahoo never bring me the results the way they should be. I also like the way Google answers the questions I pose to it.

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