In the digital ecosystem, Google delivers more utility and value to users than any of the other big players. Not just search, but gmail, google docs, google+, google voice, Android - all great products/services (no, I do not work for Google, nor do I own their stock :) . Apple - makes beautiful products which are far too expensive and rigidly inflexible. Microsoft - still living in the 1990s, becoming less relevant every year. RIM, Nokia, Motorola - missed the boat and fading fast. AT&T and Verizon - resting on their monopoly positions, delivering mediocre cell phone services for exorbitants rates. Facebook - the cheesy, money-grubbing \"People Magazine\" of social networks (is it just me, or do others also think that FB is the next AOL?).
As a very frustrated Verizon customer, with an Android phone I like a lot, I am eagerly awaiting Google's move into wireless services. Verizon charges me $45 a month for the 100 minutes of calls I make, and offers nothing cheaper (that's 45 cents a minute). Where I live, there's no alternative to Verizon, if you want some modicum of service. Here's what \"Verizon customer loyalty\" means to me - I don't have Verizon because I like what they offer or because they treat me well, I have Verizon because I have no choice. The FTC is focusing on the wrong company when it investigates Google's move into cell phones. Verizon's the monopoly that treats its customers like (insert your favorite euphemism for feces).
I am encouraged by this move into cell phones. I long for the next step: \"Google announces that it is offering wireless phone and data services\". I wonder how many people there are who, like me, dream of the day they can cancel their Verizon contract? Within weeks of such a move by Google, Verizon will probably offer cheaper calling plans, and run ads about their new focus on customer service. Which they should have done 2-3 years ago. I can't wait to be an ex-customer. Come on Google!. JR
In the digital ecosystem, Google delivers more utility and value to users than any of the other big players. Not just search, but gmail, google docs, google+, google voice, Android - all great products/services (no, I do not work for Google, nor do I own their stock :) . Apple - makes beautiful products which are far too expensive and rigidly inflexible. Microsoft - still living in the 1990s, becoming less relevant every year. RIM, Nokia, Motorola - missed the boat and fading fast. AT&T and Verizon - resting on their monopoly positions, delivering mediocre cell phone services for exorbitants rates. Facebook - the cheesy, money-grubbing \"People Magazine\" of social networks (is it just me, or do others also think that FB is the next AOL?).
ReplyDeleteAs a very frustrated Verizon customer, with an Android phone I like a lot, I am eagerly awaiting Google's move into wireless services. Verizon charges me $45 a month for the 100 minutes of calls I make, and offers nothing cheaper (that's 45 cents a minute). Where I live, there's no alternative to Verizon, if you want some modicum of service. Here's what \"Verizon customer loyalty\" means to me - I don't have Verizon because I like what they offer or because they treat me well, I have Verizon because I have no choice. The FTC is focusing on the wrong company when it investigates Google's move into cell phones. Verizon's the monopoly that treats its customers like (insert your favorite euphemism for feces).
I am encouraged by this move into cell phones. I long for the next step: \"Google announces that it is offering wireless phone and data services\". I wonder how many people there are who, like me, dream of the day they can cancel their Verizon contract? Within weeks of such a move by Google, Verizon will probably offer cheaper calling plans, and run ads about their new focus on customer service. Which they should have done 2-3 years ago. I can't wait to be an ex-customer. Come on Google!. JR
Anybody else find irony that Google's official blogs lack the +1 button?
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