Public Policy Blog

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Using your feedback to improve Buzz

Sunday, February 14, 2010
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Labels: Privacy , Public Policy Blog

20 comments :

  1. JohnFebruary 14, 2010 at 11:13 PM

    What I notice about this announcement is that Google is still having a hard time grasping the concept of Privacy by Design. That includes with listening to your users, all of your users, before you make changes and even before you announce changes. Because of the enormous amount of information that Google has about people, it is incumbent on Google to go the extra mile and be pro-active instead of reactive.

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  2. C.February 14, 2010 at 11:18 PM

    wretched thing , buzz .
    Google just lost the faith of som many millions of users , myself included .

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  3. chrislandauFebruary 14, 2010 at 11:27 PM

    Perhaps it should be called Google Buzz BETA.

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  4. MeFebruary 15, 2010 at 1:24 AM

    Google Buzz looks to be a rather promising product that will allow me to easily keep in touch with my closest friends. Granted, there are only 8 of us that grew up together, but we all live in different states and parts of the world, and we all dislike Facebook, so Buzz will be a nice service for us. More social & fun than email with Gmail integration too? I LOVE IT because everyone I know uses Gmail.

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  5. faaezbFebruary 15, 2010 at 4:09 AM

    of al th major issues u guys r dealin with, this shud b a silly one..anyways.
    pls hav an option to like comments too, not just posts, facebook doesnt hav this feature.

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  6. Yaronn LibneFebruary 15, 2010 at 4:54 AM

    I've been interested in the things Google does, and I like how they/you are going in ways that are correct logically, like labels and conversation in Gmail, and I think the future will be Google Wave, since it's the most correct normalized thing.

    I would expect that a company that knows to think logically would do the same with the most important things, therefor I wonder how come no one from the people that make those things happen, didn't come in the first place from the idea that the privacy of one's contacts should be the highest priority, and everything else could be developed around it.

    Was everyone so eager to make Gmail a "social network" that they couldn't stop and think?

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  7. MenthixFebruary 15, 2010 at 5:00 AM

    Funny how a company with a blog dedicated to privacy apparently doesn't have anyone looking at the privacy aspects of their own products *before* they launch.

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  8. DougFebruary 15, 2010 at 8:28 AM

    I agree with so many of the posts above, I'm saddened my googles apparent disregard for peoples privacy. That said, google really needs to make it easier to send them feedback. Does anyone know where the feed back came from? Or for that matter how people gave google feedback? Why isn't there a "contact us" link at the bottom of every google page?
    ~Disappointed

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  9. Divya SaiFebruary 16, 2010 at 9:22 AM

    Guys a quick fix is definitely needed:

    Once we open the comments associated with a Buzz, there's no way to collapse them back!

    #2 Don't flood the inbox with Buzz updates, inbox is not meant to receive ALL the Buzz updates!

    Com'on guys you are Google, you are supposed to know these things already why are they missing?

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  10. JaemieFebruary 17, 2010 at 1:05 PM

    I am very interested to see the follow-up Google will do in terms of reacting to the public reaction to their privacy policies in regards to Buzz. I can understand that excitement over launching a new application may have trumped privacy, but I am sure that just like Facebook, Google is now realizing privacy is a major factor that should be approached proactively and transparently,rather than reactionary to public outcry.

    All industries from the Gov't to the private sector are struggling to define and establish coherent and sensible privacy policies with the rapid emergence of social networking. Google wasn't the first to encounter privacy issues, nor will it be the last. However, I am sure that privacy will have a bigger seat at the Google policy table now, and in the future.

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  11. UnknownFebruary 17, 2010 at 6:21 PM

    I can see how you guys would think of this as a great idea, and it is...but there are some modifications i would make if i were you.

    1. Your filling up our inboxes with buzz updates. Sure, itsonly to the people we are following but still, can you maybe cut thse down?

    2. NO PRIVACY WHAT-SO-EVER! I just want to make it clear to everyone using buzz and the makers, ANYONE CAN SEE YOUR COMMENTS, POSTS, AND STATUS'S JUST BY SEARCHING YOU NAME INTO GOOGLE! I tried this with my friends name and her personal info, account, profile, and posts on buzz were all on there. Google, you think you have a great privacy policy but I almost deleted my account when i heard about this. ANYONE can see ANYTHING you do on buzz. By simply knowing you name....

    3. You cant make posts from other people go away, they stay there EVERYTIME you come back to buzz, and you can never delete them.

    These are some suggestions, I know you may think of this as another note from someone you dont know, but you google people need to give us some privacy, otherwise, I'm going to get all my friends to delete their accounts and switch to yahoo or SOMETHING other than google.

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  12. blackyFebruary 17, 2010 at 7:00 PM

    Terrible product... Why is this a public policy issue?

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  13. UnknownFebruary 17, 2010 at 11:01 PM

    I can't figure out Buzz, what the settings are, or what they mean. I have no idea what's exposed and what's hidden. This sucks. I need to move all my mail out of there.

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  14. scourouFebruary 18, 2010 at 3:39 AM

    Heh - I can follow the Public policy team on Twitter. How do I follow you on Buzz?

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  15. DagwoodFebruary 18, 2010 at 4:57 AM

    It's a good thing I read the news. If not, I would not have known my privacy was being compromised by Google through their Buzz service. Even then, it still took some effort to figure out how to turn it off. In general, I like the things Google does, but not in this case. Shame on you Google....

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  16. HankFebruary 18, 2010 at 12:03 PM

    Too late Google, you've already lost my faith and support. As a user of Google products (the Droid, gmail, maps, etc), I am very disappointed in your lack of insight and common sense. An apology just doesn't cut it, so I hope you learn your lesson through the court system now.

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  17. Hilmi.oFebruary 18, 2010 at 9:49 PM

    I think this is a sign that you guys are hiring too fast too easy. The idiot that let this one pass will cause you more trouble in the future. Fire him!

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  18. UnknownFebruary 18, 2010 at 11:50 PM

    They should acknowledge that they really abused their power with this Buzz thing and it may be the dumbest attmept to grab market share from Facebook with the idea that Google users are just dumb sheep and we blindly eat whatever you stick in our faces. Count me in for the upcoming class action suit.

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  19. JZFebruary 19, 2010 at 6:39 AM

    I've blocked the same people 6 times already. Why are they still following me?!

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  20. zelrikFebruary 25, 2010 at 9:34 PM

    Hi there,

    I would agree with all the comments above. I would mention that I use many Google products: adsense, finance, insights, blogger, youtube, gmail, chrome, android, search-engine(for pics,maps,videos etc)...

    So if my Google account is suddenly at risk. That's BAD.

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